Support

How we can help

• Sign-in & account: password resets, magic links, email verification, profile updates.
• Events & RSVPs: registration issues, tickets, check-in questions, calendar links.
• Programs & family: enrollments, household members, youth registrations.
• Facilities: booking status, payments, cancellations, access instructions.
• Payments & receipts: charges, refunds, transfer questions.
• Emails: missing messages, unsubscribe, campaign preferences.

Before you write

Including these details helps us respond faster:

• The email address on your member account
• Event, program, or booking name and date
• Screenshots or confirmation/receipt numbers when relevant

Policies

Review our Privacy Policy and Terms of Service. To browse community events, open the member portal.

Emergency or pastoral needs

For urgent pastoral, janazah, or social-service needs outside this software platform, use the contacts published on imcaindy.org or call the main office line above during business hours.